HOW WE WORK
the customer, who has already purchased a Manni plant, has already received an accurate service : in our working way the contact with the customer is essential to define the best technical solutions that will be realized for his plant, for that reason when a customer purchase a Manni plant he has already shared with us a part of the way to define the objectives, choice of the solutions and project realization.
Therefore the main principles are :
customer listening
sharing of his objectives
attention to the final user
custom oriented solutions
CUSTOMER SERVICE
in the after sale the assistance has many procedures, dedicated not only to the solution of eventual problems, but also to the development of solutions complementary to the supplied plant, or also to the definition of possible improvements with reference to new customer requests phone assistance, on site intervention, remote connection (this one for particular plants) are the main assistance procedures
